Frequently Asked Questions

  • How long is a counseling session?

    Usually a session lasts for 50 minutes. We encourage you to arrive at least 20 minutes early for your 1st appointment to complete our intake process.

  • How many sessions will I need for therapy?

    Many people find that one session with a therapist will be enough to get them back on track and moving in the right direction. About 80% clients attend between 1 and 6 sessions. More sessions can be scheduled when clients are continuing to make progress towards their goals.

  • How often can I expect to meet with my counselors?

    Frequency of visits is determined between you and your therapy team. It is extremely rare for more than one visit per week to be scheduled. An appointment weekly or bi-weekly is more common. Usually as clients begin to show signs of improvement, visits are spaced out with increasing intervals.

  • My probation officer says I need counseling. Do you provide that service?

    Yes.  Insurance does not cover this and there is a set fee of $30, payable in advance, for each session. Our sliding fee scale does not apply in cases where our services are a condition of probation. We do not do “classes.” We provide therapy, which is often what the probation officer wants. Talk to your probation officer before your first contact with us to make sure you have a clear understanding about what the probation officer wants to see you doing differently. Knowing what is expected of you will help us work together with you to achieve those goals. We will provide a letter for you to take to your probation officer when counseling is completed.

  • Do I need a computer to take advantage of your teletherapy services?

    No. Although a computer or a tablet may enable you to see your counselor during the session, most clients can use a smart phone to connect with their counselor. We can conduct sessions with you over the telephone if necessary. We recommend that if you are planning to make use of our teletherapy services, you have a private, quiet place where you will not be overheard by others living there.

  • How long does the psychological testing process take?

    The length of the assessment process is dependent upon the amount of testing that is required to answer referral concerns. The assessment process begins with a one-hour intake session to determine the types of assessments that are needed. Typically, one assessment instrument is given per appointment and the process is completed in 2 to 3, 2-hour sessions. The process ends with a review of the assessment results in a one-hour feedback session. Clients are provided with a written report at that time.

  • Will my testing results be shared with anyone else?

    No. Psychological testing results are not shared with anyone other than the individual who gave consent for testing. Results are shared directly with clients and with parents of minors. If clients want to share their results t with others, Release of Confidential Information will be completed designating who should receive the results.